Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the courier’s website. You can use this tracking number to check the status of your delivery.

As we are still a small, homegrown brand, we currently do not accept returns on any products.We gladly provide exchanges for unworn items reported within 48 hours of delivery. Requests raised beyond this window will unfortunately not be entertained.
To initiate an exchange, please email us at shawteezcustomercare@gmail.com.

Delivery times vary depending on your location and the shipping option selected. Standard shipping typically takes 5-10 business days.

Yes, you can reach out to us on our E-mail our Whatsapp. We are more than happy to assist you with any enquiries or issues you may have. Feel free to reach out to us anytime, and we'll respond promptly to ensure your shopping experience is smooth and hassle-free.

We strive to process orders quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us immediately. Once an order has been processed and shipped, it may not be possible to make changes.